Last
week, the B.C. Supreme Court certified a class-action lawsuit against
Canada's banks and credit card companies, seeking billions in claims
to repay what is called a civil conspiracy on transaction fees
charged to merchants.
Similar
suits in Alberta, Saskatchewan, Ontario and Quebec are being held in
abeyance, pending the outcome of the action in B.C., which will
probably take years to settle.
The
B.C. suit was launched in 2011 — a year when credit card companies
reported a profit of $18.5 billion, on credit card sales of $267
billion, with about $2 billion rolled over in monthly unpaid balances
at usurious interest rates.
The
part that's involved in the lawsuit is about $5 billion a year, which
is charged to merchants in transaction fees. The lawsuit alleges a
conspiracy to keep fees unreasonably high.
When
a merchant agrees to accept any credit card, the credit card system
says they must agree to accept them all. The banks and the credit
card companies mostly charge 1.5 to three per cent of the final value
of the sale, to handle the transactions. Some — the ones with
generous Air Miles points — can charge as much as six per cent.
Merchants
are not allowed to build the cost of fees into the sale price. This
is not protection for consumers. Just the opposite. If they were, you
could ask for a discount at the cashier, for paying cash. Banks and
card companies don't want that option to be allowed. They don't want
you to know the true cost of your card.
A
similar suit against banks and credit card companies in the U.S. was
settled last year for $7 billion. It was the largest class action
settlement in U.S. history.
In
the meantime, the value of retail sales in Canada transacted through
credit cards is rising. For last January, StatsCan says the total of
all sales was $40.67 billion.
It's
getting to the point where the cost of buying things is affected more
by credit card fees and related charges, than the GST everyone loves
to complain about.
If
you're low income, at least the GST refund provides you with a small
cheque every 90 days.
If
you're middle-income, the winter vacations you take with your Air
Miles plan might actually cost you less if you never used a card, and
just bought the plane tickets yourself.
However,
(no surprise) there is actually a benefit to high credit card
spenders with lavish rewards programs (business cards, mostly), who
pay their total balances every month.Their rewards are (no surprise)
subsidized by everyone else — other credit card holders, merchants,
and even people who have no card at all.
Bottom
line, there are no free rewards programs, there are no free seats on
airplanes.
And
if the various Canadian lawsuits prove to have traction, consumers
could come to a much clearer understanding of the true cost of
holding a pocketful of plastic.
A
study done by the Federal Reserve Bank in Chicago tried to explain
that cost to consumers. One of the costs they looked at (beyond
exorbitant interest charges, high transaction fees and unreasonable
annual fees), was the cost of their so-called loyalty programs.
Even
a straight one-per-cent cash back on purchases ended up costing
consumers more. That's because holders of such cards ended up
spending an average of $68 a month more, resulting for most in an
average of $115 higher unpaid balance after three months. Triggering
outrageous interest charges.
The popular travel plans likewise resulted in increased credit card spending (and an
avoidance of competitors' cards), and increased costly debt.
But
have you tried just paying for everything in cash? It's getting
harder to live that way — and bank fees mitigate against it.
If
you don't like the thought of carrying large cash sums on your
person, you will need a debit card. It's the cheapest form of plastic
for both you and the merchants (the transaction fees are much lower),
but it requires you to be mindful of your current account balance.
If
your bank's ATM machine isn't handy, the fees for using other
institutions' cash machines will wipe out any savings you could
expect from not holding a credit card.
The
same studies that show increased use of credit cards via loyalty
programs also show people generally spend less when using cash or
debit.
Today,
people will sell you a credit card swipe attachment you can plug into
your smartphone. For a fee, on top of fees, on top of interest on
your unpaid balance.
The
gullibility of consumers has never been in question. At least now,
merchants have begun to fight back.
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